Skip to main content

​
Overview

Every row in the Fax Dashboard represents a single fax transaction. Columns are designed to surface the most important details needed for triage, assignment, and follow-up.
You can configure and order columns as per your preferred view using “Manage Columns”

​
Column reference

​
To

The destination fax number or inbox (for example, Team iFax).

​
From

The sending fax number or email address used to send the fax.
You can use Amplify AI to auto-detect Sender. Learn more about Amplify AI.

​
Document

Displays:
  • Document name
  • Page count
Click the document to preview or download it. Document detail view allow you to take multiple actions detailed here - Document View.
You can use Amplify AI to auto-detect Document Type. Learn more about Amplify AI.

​
Labels / Subject

Optional tags applied to the fax, such as Lab or Referral, used for categorization and filtering.
You can use Amplify AI to auto-detect Subject. Learn more about Amplify AI.

​
Status

Shows the current delivery state. Chech detailed statuses with their meanings inDashboard Filters -> Status

​
Assigned to

Indicates which user is responsible for the fax. Unassigned faxes can be claimed directly from the dashboard to prevent missed follow-ups.
You can apply Automation rules to automatically assign documents. Learn more in Automations.

​
Retries

Shows the number of resend attempts made for failed faxes, providing visibility into delivery reliability.Learn more about configuring retry attempts.

​
Date created

The date and time the fax was sent or received.
All columns can be sorted to view the most recent activity first.

​
Why columns matter in healthcare

Clear column visibility helps teams:
  • Confirm document delivery
  • Track ownership and accountability
  • Reduce duplicate handling
  • Support audit and compliance requirements

​
FAQs

Column visibility depends on your workspace configuration. Contact your admin if customization is required.
Unassigned faxes have not yet been claimed by a user and require assignment before processing.