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Overview

Document Analytics gives you a high-level view of how your documents perform after being sent. Track delivery, engagement, and completion in one place.

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Key Metrics

  • Sent — Number of documents delivered
  • Completed — Number of documents fully completed
  • Avg Completion Rate — Percentage of completed documents
  • Avg Completion Time — Average time taken to complete

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Conversion Funnel

Visualize how users move through stages:
  1. Sent
  2. Viewed
  3. Completed
This helps identify drop-off points and optimize your document flow.
Use the conversion funnel to quickly spot where users disengage.

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Pages Insights

Track how long users spend on each page to understand:
  • Engagement depth
  • Friction points
  • Content effectiveness
If users drop off on a specific page, simplify content or improve clarity there.

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FAQs

This usually means documents were sent but not completed yet. Ensure recipients have opened and interacted with them.
Document length, complexity, and required actions (e.g., signatures) all impact completion time.
Focus on reducing friction, simplifying instructions, and optimizing key pages where users drop off.