> ## Documentation Index
> Fetch the complete documentation index at: https://support.amplify.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help with Amplify through our support team and available resources.

If you need help using Amplify, our support team is available to assist you with troubleshooting, account questions, and technical issues.

You can reach Amplify Support by submitting a **support ticket** through your account or contacting our support team at [support@amplify.xyz](mailto:support@amplify.xyz).

<Steps>
  <Step title="Create a support request">
    Log in to your Amplify account and open the Support section to submit a new ticket.
  </Step>

  <Step title="Provide issue details">
    Include relevant information such as the issue description, affected fax number, screenshots, or error messages.
  </Step>

  <Step title="Support team review">
    Our support team will review your request and respond with guidance or next steps.
  </Step>
</Steps>

## What support can help with

Amplify Support can assist with:

* Account setup and configuration
* Features and Funtionalities
* Fax sending or receiving issues
* Number porting requests
* API or integration troubleshooting
* Billing and usage questions

<Note>
  For number porting requests, please submit a support ticket. The support team will coordinate with the Customer Success Management (CSM) team if additional assistance is required.
</Note>

## Response times

Response times may vary depending on the type and priority of the request. Critical service issues are prioritized for faster resolution. We do our best to offer needed support as soon as possible. Rest assured!