> ## Documentation Index
> Fetch the complete documentation index at: https://support.amplify.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Folders

> Organize, store, and automate your Amplify workflows—just like a secure cloud drive.

## Overview

Folders in **Amplify** help you organize faxes, documents, and workflow outputs in one central place. Think of Folders as a **secure, cloud-style file system**—similar to Google Drive—built directly into Amplify.

You can use folders to:

* Group related faxes and documents
* Sync files with external storage providers
* Trigger automations when new files arrive
* Keep teams aligned across fax, e-sign, forms, and Connect workflows

Folders are available from the left navigation bar.

***

## How folders work in Amplify

Folders can contain:

* **Files** (faxes, uploaded documents, workflow outputs)
* **Subfolders** for deeper organization

Each folder displays a list of items with status, ownership, and activity—making it easy to track what needs attention.

<Note>
  If you’ve used tools like Google Drive or SharePoint before, Amplify folders will feel familiar.
</Note>

***

## Creating and managing folders

Click **Folders** in the left navigation, then select **New Folder** to create a custom folder for your workflow.

From the same menu, you can also:

* Sync a folder with external storage
* Create automations tied to the folder
* Control how documents are routed and stored

***

## Connecting folders to external storage

Amplify folders can be connected to popular storage providers, allowing files to sync automatically.

Supported connections include:

* **Google Drive**
* **Dropbox**
* **Box**
* **OneDrive**
* **SharePoint**
* **SFTP**

Once connected, documents added to the folder can be exported automatically based on your configuration.

<Note>
  External storage connections help teams maintain existing file structures while using Amplify for communication and workflows.
</Note>

***

## Folder-based automations

Folders can act as **automation triggers**. For example:

* Automatically move received faxes into a specific folder
* Export documents to cloud storage when a fax is delivered
* Route files into workflows based on status or updates

You can create automations directly from a folder using **Create Automation**.

<Tip>
  For full details, see: [Automations in Amplify](https://ifax.mintlify.app/core-concepts/ai-automations/untitled-page)
</Tip>

***

## Viewing folder contents

Inside a folder, you’ll see a list of files with details like:

* Sender and recipient
* Document name and page count
* Status (Delivered, Action Required, etc.)
* Assigned user and creation date

You can customize how this list appears using filters and columns.

For more information, see:

* [Using filters](https://ifax.mintlify.app/core-concepts/fax/fax-dashboard/dashboard-filters)
* [Using columns](https://ifax.mintlify.app/https://ifax.mintlify.app/core-concepts/fax/fax-dashboard/dashboard-columnscore-concepts/fax/fax-dashboard/dashboard-filters)

***

## Healthcare Use Cases

Many healthcare teams use folders to:

* Separate inbound referrals from outbound records
* Route imaging reports to secure storage automatically
* Organize documents by department or provider group

These same patterns apply to non-healthcare teams as well.

***

## FAQs

<AccordionGroup>
  <Accordion title="What can be stored in Amplify folders?">
    Folders can store faxes, uploaded documents, and files generated by workflows or automations.
  </Accordion>

  <Accordion title="Are folders only for fax documents?">
    No. Folders can contain documents from across Amplify, including fax, e-sign, forms, and Connect workflows.
  </Accordion>

  <Accordion title="Can folders sync with cloud storage?">
    Yes. Folders can connect to Google Drive, Dropbox, Box, OneDrive, SharePoint, and SFTP.
  </Accordion>

  <Accordion title="Can I automate actions based on folders?">
    Yes. You can trigger automations when files are added, updated, or delivered within a folder.
  </Accordion>

  <Accordion title="Who can access folders?">
    Access depends on your team permissions and workspace settings. Administrators can control visibility and actions.
  </Accordion>
</AccordionGroup>